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https://github.com/hexastack/hexabot
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103 lines
6.6 KiB
Markdown
103 lines
6.6 KiB
Markdown
# Hexabot
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## Description
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[Hexabot](https://hexabot.ai/) Community Edition is an open-source chatbot solution that allows users to create and manage AI-powered, multi-channel, and multilingual chatbots with ease. Hexabot is designed for flexibility and customization, offering powerful text-to-action capabilities. Originally a closed-source project (version 1), we've now open-sourced version 2 to contribute to the community and enable developers to customize and extend the platform with extensions.
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## Features
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- **Analytics Dashboard:** Monitor chatbot interactions and performance with insightful metrics and visualizations.
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- **Multi-Channel Support:** Create consistent chatbot experiences across multiple channels like web, mobile, and social media platforms.
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- **Visual Editor:** Design and manage chatbot flows with an intuitive drag-and-drop interface. Supports text messages, quick replies, carousels, and more.
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- **Plugin System:** Extend Hexabot's functionality by developing custom plugins. Enable features like text-to-action responses, 3rd party system integrations, and more.
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- **NLP/NLU Management:** Manage training datasets for machine learning models that detect user intent and language, providing intelligent responses.
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- **Multi-lingual Support:** Define multiple languages, allowing the chatbot to interact with users in their preferred language.
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- **CMS Integration:** Seamlessly integrate and manage dynamic content such as product catalogs and store lists for more engaging conversations.
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- **User Roles & Permissions:** Granular access control to manage user roles and permissions for different parts of the system.
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- **Contextual Data:** Define variables to collect and leverage relevant information about end-users to deliver personalized responses.
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- **Subscribers & Labels:** Organize users by assigning labels and customize their chat experience based on defined segments.
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- **Inbox & Handover:** Provides a real-time chat window where conversations can be monitored and handed over to human agents when necessary.
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## Directory Structure
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- **frontend:** The admin panel built with React/Next.js for managing chatbot configurations and flows.
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- **api:** The backend API built with NestJS and connected to MongoDB for data storage and management.
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- **widget:** A React-based live chat widget that can be embedded into any website to provide real-time interaction.
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- **nlu:** The NLU Engine built with Python, enabling intent recognition and language detection through machine learning models.
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- **docker:** A set of Docker Compose files for deploying the entire solution, making it easy to run Hexabot in any environment.
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## Prerequisites
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To ensure Hexabot runs smoothly, you'll need the following:
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- **Docker:** We recommend using Docker to start the app since multiple services are required (MongoDB, Redis, Prometheus, etc.). All the necessary Docker Compose files are located in the docker folder.
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- **Node.js:** For development purposes, ensure you have Node.js >= v18.17.0 installed. We recommend using nvm (Node Version Manager) to easily manage and update your Node.js versions.
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## Installation
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1. **Clone the Repository:**
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```bash
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$ git clone https://github.com/hexastack/hexabot.git
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```
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2. **Environment Setup:** To configure the environment variables, use the Makefile at the root folder for initialization:
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```bash
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$ make init
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```
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This will copy the `.env.example` file to `.env` in the `./docker` directory if the file does not already exist.
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3. **Running the Application:** Once your environment is set up, you can start the app. Use either of the following commands:
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```bash
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$ make start
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```
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or for development mode:
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```bash
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$ make dev
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```
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**Note:** The first time you run the app, Docker will take some time to download all the required images.
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## Usage
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UI Admin Panel is accessible via http://localhost:8080, the default credentials are :
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- **Username:** admin@admin.admin
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- **Password:** adminadmin
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Live Chat Widget is accessible via http://localhost:5173
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## Commands
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- `make init` : Copies the .env.example file to .env in the ./docker directory if .env does not exist. This is usually used for initial setup.
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- `make dev` : Starts all configured Docker services in development mode. It first checks the .env file for completeness against .env.example.
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- `make start` : Similar to dev, but explicitly builds the Docker images before starting the services. This target also checks the .env file for required variables.
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- `make stop` : Stops all running Docker services defined in the compose files.
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- `make destroy` : Stops all services and removes all volumes associated with the Docker compose setup, ensuring a clean state.
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- `make check-env` : Checks if the ./docker/.env file exists and contains all the necessary environment variables as defined in ./docker/.env.example. If the file does not exist, it is created from the example. It also lists missing variables if any.
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Example on how to start the stack by adding the Nginx service :
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```sh
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make start NGINX=1
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```
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## Documentation
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For detailed information on how to get started, as well as in-depth user and developer guides, please refer to our full documentation available in the docs folder or visit the [Documentation](https://docs.hexabot.ai).
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You can also find specific documentation for different components of the project in the following locations:
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- [API Documentation](api/README.md)
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- [UI Documentation](frontend/README.md)
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- [Live Chat Widget Documentation](widget/README.md)
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- [NLU Engine Documentation](nlu/README.md)
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## Contributing
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We welcome contributions from the community! Whether you want to report a bug, suggest new features, or submit a pull request, your input is valuable to us.
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Please refer to our contribution policy first : [How to contribute to Hexabot](./CONTRIBUTING.md)
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[](./CODE_OF_CONDUCT.md)
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Feel free to join us on [Discord](https://discord.gg/xnpWDYQMAq)
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## License
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This software is licensed under the GNU Affero General Public License v3.0 (AGPLv3) with the following additional terms:
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1. The name "Hexabot" is a trademark of Hexastack. You may not use this name in derivative works without express written permission.
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2. All derivative works must include clear attribution to the original creator and software, Hexastack and Hexabot, in a prominent location (e.g., in the software's "About" section, documentation, and README file).
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3. SaaS Restriction: This software, or any derivative of it, may not be used to offer a competing product or service (SaaS) without prior written consent from Hexastack. Offering the software as a service or using it in a commercial cloud environment without express permission is strictly prohibited.
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