GITBOOK-54: No subject

This commit is contained in:
Mohamed Marrouchi
2024-09-16 07:20:14 +00:00
committed by gitbook-bot
parent 512bcc5ce4
commit 642cd7745e
12 changed files with 17 additions and 9 deletions

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@@ -6,7 +6,7 @@ icon: list-ul
Hexabot comes equipped with a comprehensive suite of features to empower your chatbot development:
<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td>Visual Editor</td><td></td><td><a href="features.md#visual-editor">#visual-editor</a></td><td><a href="../.gitbook/assets/1.png">1.png</a></td></tr><tr><td>AI-Powered Interactions</td><td></td><td><a href="features.md#ai-powered-interactions">#ai-powered-interactions</a></td><td><a href="../.gitbook/assets/2.png">2.png</a></td></tr><tr><td>Multichannel Communication</td><td></td><td><a href="features.md#multichannel-communication">#multichannel-communication</a></td><td><a href="../.gitbook/assets/3.png">3.png</a></td></tr><tr><td>User Segmentation &#x26; Targeting</td><td></td><td><a href="features.md#user-segmentation-and-targeting">#user-segmentation-and-targeting</a></td><td><a href="../.gitbook/assets/4.png">4.png</a></td></tr><tr><td>Content Management System (CMS) Integration</td><td></td><td><a href="features.md#content-management-system-cms-integration">#content-management-system-cms-integration</a></td><td><a href="../.gitbook/assets/WorkWithPassionBg.7161134c.png">WorkWithPassionBg.7161134c.png</a></td></tr><tr><td>Multi-language Support</td><td></td><td><a href="features.md#multilingual-conversations-support-and-translation-management">#multilingual-conversations-support-and-translation-management</a></td><td><a href="../.gitbook/assets/1.png">1.png</a></td></tr><tr><td>Live Chat &#x26; Agent Takeover</td><td></td><td><a href="features.md#live-chat-and-agent-takeover">#live-chat-and-agent-takeover</a></td><td><a href="../.gitbook/assets/1.png">1.png</a></td></tr><tr><td>Extensive Customization using Plugins</td><td></td><td><a href="features.md#extensive-customization-using-plugins">#extensive-customization-using-plugins</a></td><td><a href="../.gitbook/assets/2.png">2.png</a></td></tr><tr><td>Analytics and Reporting</td><td></td><td><a href="features.md#analytics-and-reporting-dashboard">#analytics-and-reporting-dashboard</a></td><td><a href="../.gitbook/assets/3.png">3.png</a></td></tr></tbody></table>
<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td>Visual Editor</td><td></td><td><a href="features.md#visual-editor">#visual-editor</a></td><td><a href="../.gitbook/assets/1.png">1.png</a></td></tr><tr><td>AI-Powered Interactions</td><td></td><td><a href="features.md#ai-powered-interactions">#ai-powered-interactions</a></td><td><a href="../.gitbook/assets/2.png">2.png</a></td></tr><tr><td>Multichannel Communication</td><td></td><td><a href="features.md#multichannel-communication">#multichannel-communication</a></td><td><a href="../.gitbook/assets/3.png">3.png</a></td></tr><tr><td>User Segmentation &#x26; Targeting</td><td></td><td><a href="features.md#user-segmentation-and-targeting">#user-segmentation-and-targeting</a></td><td><a href="../.gitbook/assets/4.png">4.png</a></td></tr><tr><td>Content Management System (CMS) Integration</td><td></td><td><a href="features.md#content-management-system-cms-integration">#content-management-system-cms-integration</a></td><td><a href="../.gitbook/assets/WorkWithPassionBg.7161134c.png">WorkWithPassionBg.7161134c.png</a></td></tr><tr><td>Multi-language Support</td><td></td><td><a href="features.md#multilingual-conversations-support-and-translation-management">#multilingual-conversations-support-and-translation-management</a></td><td><a href="../.gitbook/assets/1.png">1.png</a></td></tr><tr><td>Live Chat &#x26; Agent Takeover</td><td></td><td><a href="features.md#live-chat-and-agent-takeover">#live-chat-and-agent-takeover</a></td><td><a href="../.gitbook/assets/1.png">1.png</a></td></tr><tr><td>Extensive Customization using Plugins</td><td></td><td><a href="features.md#extensive-customization-using-plugins">#extensive-customization-using-plugins</a></td><td><a href="../.gitbook/assets/2.png">2.png</a></td></tr><tr><td>Analytics and Reporting</td><td></td><td><a href="features.md#analytics-and-reporting-dashboard">#analytics-and-reporting-dashboard</a></td><td><a href="../.gitbook/assets/3.png">3.png</a></td></tr><tr><td>User and Role Management</td><td></td><td><a href="features.md#user-and-role-management">#user-and-role-management</a></td><td><a href="../.gitbook/assets/2.png">2.png</a></td></tr></tbody></table>
## **Visual Editor**
@@ -54,7 +54,7 @@ The Hexabot CMS provides a central location within the admin panel to manage all
**Multilingual Support and Translation Management:**\
Create and manage translations for all of your chatbot's content directly within the CMS. This enables you to build chatbots that cater to a diverse, multilingual audience, delivering a more personalized and engaging experience for users around the globe.
## Multilingual Conversations **Support and Translation Management**
## Multilingual **Support and Translation Management**
<figure><img src="../.gitbook/assets/image (10).png" alt=""><figcaption></figcaption></figure>
@@ -85,11 +85,19 @@ When your chatbot encounters a complex or sensitive issue, Hexabot's Agent Takeo
* **Agent Takeover:** Enable human agents to seamlessly take over a chatbot conversation when needed. This feature ensures a smooth transition to human support for complex or sensitive queries.
* **Live Chat Widget:** Integrate a live chat widget on your website to allow users to interact with human agents directly, providing an alternative channel for support.
## User and Role Management
<figure><img src="../.gitbook/assets/image.png" alt=""><figcaption><p>Manage Users</p></figcaption></figure>
Hexabot offers robust user management features that streamline collaboration and enhance security within your chatbot projects. You can effortlessly invite new users to join your workspace, making it easy to bring team members, stakeholders, or clients on board. Invitations are sent directly through the platform, allowing for a smooth onboarding process and immediate engagement with your project.
In addition to inviting users, Hexabot enables you to create custom roles with specific permissions. This flexibility allows you to define who has access to particular features and data within your chatbot environment. By assigning roles tailored to each team member's responsibilities, you maintain precise control over your project's access levels. This ensures that sensitive information is protected and that users interact only with the components relevant to their roles, enhancing both security and efficiency.
## **Extensive Customization using Plugins**
<div align="center" data-full-width="false">
<figure><img src="../.gitbook/assets/image (7).png" alt=""><figcaption></figcaption></figure>
<figure><img src="../.gitbook/assets/image (7).png" alt=""><figcaption><p>Use Custom Blocks</p></figcaption></figure>
</div>

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Hexabot's Categories feature allows you to organize your chatbot's conversation flows into different sections, creating dedicated tabs within the Visual Editor. This makes it easier to manage complex chatbots with multiple topics or functionalities.
<figure><img src="../.gitbook/assets/image.png" alt=""><figcaption></figcaption></figure>
<figure><img src="../.gitbook/assets/image (1).png" alt=""><figcaption></figcaption></figure>
**1. Access Category Management:**
@@ -31,4 +31,4 @@ Hexabot will prevent you from deleting a category if there are still blocks asso
When you open the Visual Editor, you'll see a tab for each category you've created. Select the category tab where you want to design your conversation flow. You can easily switch between the category tabs to organize your conversation flows.
<figure><img src="../.gitbook/assets/image (1).png" alt=""><figcaption><p>Browse Categories in the Visual Editor</p></figcaption></figure>
<figure><img src="../.gitbook/assets/image (1) (1).png" alt=""><figcaption><p>Browse Categories in the Visual Editor</p></figcaption></figure>

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# Context Variables
<figure><img src="../.gitbook/assets/image (1) (1) (1).png" alt=""><figcaption></figcaption></figure>
<figure><img src="../.gitbook/assets/image (1) (1) (1) (1).png" alt=""><figcaption></figcaption></figure>
Context variables are powerful tools in Hexabot that allow you to store and manage information gathered during a conversation with a user. This information can then be used to personalize the chatbot's responses, make decisions within the conversation flow, or trigger specific actions.

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# Web Channel
<figure><img src="../../.gitbook/assets/image (1) (1).png" alt=""><figcaption></figcaption></figure>
<figure><img src="../../.gitbook/assets/image (1) (1) (1).png" alt=""><figcaption></figcaption></figure>
The Web Channel settings in Hexabot allow you to configure how your chatbot integrates into your website. You can control the appearance of the chatbot widget, manage the chatbot's initial greeting message, and more.

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@@ -4,7 +4,7 @@ Regular blocks are the most common building blocks that a user might need when c
{% tabs %}
{% tab title="Simple Text" %}
<figure><img src="../../../.gitbook/assets/image (1) (1) (1) (1).png" alt=""><figcaption></figcaption></figure>
<figure><img src="../../../.gitbook/assets/image (1) (1) (1) (1) (1).png" alt=""><figcaption></figcaption></figure>
Chatbots receive and react to a significant volume of textual data. Text messages are the primary form of communication between a chatbot and its users. For this purpose, Hexabot provides the **Simple Text block**, prominently featured in the block palette, to facilitate the addition and configuration of straightforward textual conversational paths.

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# Using Simple Text Block
<figure><img src="../../../.gitbook/assets/image (1) (1) (1) (1).png" alt=""><figcaption></figcaption></figure>
<figure><img src="../../../.gitbook/assets/image (1) (1) (1) (1) (1).png" alt=""><figcaption></figcaption></figure>