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GITBOOK-34: Update settings user guide

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docs/user-guide/manage-settings/README.md
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# Manage Settings
{% hint style="info" %}
This section is currently under development (WIP)
{% endhint %}
This guide will walk you through the various settings available within the Hexabot platform, empowering you to tailor your chatbot's behavior, appearance, and integrations to suit your specific needs and goals.
**Platform Settings:**
This guide covers the primary settings areas that are essential for managing your chatbot. These areas typically include:
* **Email:** Configure your chatbot's email settings for sending notifications or automated responses.
* **Chatbot Global Fallback:** Define a default response for situations where the chatbot cannot understand or respond to a user's query.
* **NLP Provider:** Choose the natural language processing engine that your chatbot will use to understand user input.
* **Web Channel:** Manage settings for integrating your chatbot into your website.
* **Live Chat Widget:** Configure the appearance and functionality of the live chat widget.
* **Facebook Messenger:** Configure settings for integrating your chatbot with Facebook Messenger.

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docs/user-guide/manage-settings/email.md
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# Email
{% hint style="info" %}
This section is currently under development (WIP)
{% endhint %}
Hexabot uses email for various functions, including sending user invitations, confirmations, and automated responses in certain situations, such as consecutive fallbacks. This guide explains how to manage your email settings to enable these functionalities.
<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXeK1vjqwTERZXCObBBXa7T9RGajnzV4qfIzyrRN_3pnpw3Ti0Dth_5nqD-x4ZJBbf8loj53S0YMG4P_NORLgSZPpUgtcLZxN-oj6e7UyndIqqZEavrRXQTVLbSuKvUEz5dMYwz4Zcaf27Jtds0uYZBlIk1G?key=c4KGOy1R8duHlV2m8G2iNQ" alt=""><figcaption></figcaption></figure>
**1. Access Email Settings:**
* Go to Hexabot settings or the "Settings" section.
* Click on the "Email" view.
**2. Configure Email Sending:**
* **Enter Sender Email Address:** Provide the email address from which Hexabot should send messages (e.g., support@yourcompany.com or no-reply@domain.com). This email address will be used for sending user invitations, confirmations, and automated responses.
* **Mailer:** Choose the email sending method you want to use:
* **SMTP:** Use Simple Mail Transfer Protocol (SMTP), which is a more common and flexible protocol for sending email. If you choose SMTP, you will need to provide the additional settings below.
* **Sendmail:** Use the[ sendmail](https://en.wikipedia.org/wiki/Sendmail) utility, which is typically configured on Linux and Unix systems.
* **SMTP Host:** Enter the SMTP server address provided by your email provider.
* **Port:** Enter the SMTP port number. Common port numbers include 25, 465, and 587. Consult your email provider's documentation to determine the correct port for your account.
* **Enable SSL:** Activate Secure Sockets Layer (SSL) to protect the confidentiality and integrity of email data transmission. Check with your email provider to see if SSL is supported and required.
* **User:** If your SMTP server requires authentication, enter the username for your email account.
* **Password:** Enter the password for your email account.