GITBOOK-39: Update Context Vars user guide

docs/user-guide/manage-context-variables.md

@@ -1,3 +1,33 @@
 # Manage Context Variables
 
 <figure><img src="../.gitbook/assets/image (1).png" alt=""><figcaption></figcaption></figure>
+
+Context variables are powerful tools in Hexabot that allow you to store and manage information gathered during a conversation with a user. This information can then be used to personalize the chatbot's responses, make decisions within the conversation flow, or trigger specific actions.
+
+Think of context variables as temporary storage containers that hold data specific to a particular conversation. For example, you could store the user's name, their preferred language, or their order details.
+
+**1. Access Context Variables page:**
+
+* Navigate to the "Context Vars" or "Context Variables" section. This is typically found in the main menu.
+
+**2. Creating a New Context Variable:**
+
+* **Click "Add Context Variable" or a similar button:** This will open a form where you can define a new context variable.
+* **Provide Variable label:** Choose a descriptive label for your variable, reflecting the type of information it will store. For example:
+  * user\_name
+  * preferred\_language
+  * order\_id
+  * location
+* **Save Changes:** Click the "Submit" button to create your new context variable.
+
+**5. Managing Existing Context Variables:**
+
+* **View Existing Variables:** In the "Context Vars" section, you can view a list of the context variables you've created.
+* **Edit Variable label:** You can edit a variable's label. However, you cannot change it name once it's created.
+* **Delete a Variable:** If a context variable is no longer needed, you can delete it from the list. Be careful because deleting a variable will remove all data stored within it.
+
+{% hint style="info" %}
+**Additional Notes**
+
+Context variables are temporary and are specific to a single conversation. They are not shared between different conversations.
+{% endhint %}