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GITBOOK-48: Update Using Simple Text Block page

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Chedli Ben Yaghlane 2024-09-14 06:58:26 +00:00 committed by gitbook-bot
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docs/user-guide/visual-editor/regular-blocks/using-simple-text-block.md
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<figure><img src="../../../.gitbook/assets/image (1) (1).png" alt=""><figcaption></figcaption></figure>
Chatbots receive and react to a significant volume of textual data. Text messages are the primary form of communication between a chatbot and its users. For this purpose, Hexabot provides the **Simple Text block**, prominently featured in the block palette, to facilitate the addition and configuration of straightforward textual conversational paths.
To configure what response the chatbot should deliver upon receiving a predefined message, simply select the block and click on the "**Edit**" button.&#x20;
{% hint style="warning" %}
&#x20;**Caution:** If there are multiple text blocks on the visual editor interface, make sure to select the specific text block you want to edit to avoid disrupting the conversational flows.&#x20;
{% endhint %}
Blocks can be moved around in the canvas; simply click on the block and hold the click to drag and drop them, ensuring better visibility of the conversational tree structure.
To define how the chatbot should react to user messages, select the block you want to configure, access the edit form using the "**Edit**" button, switch to the "**Triggers**" tab and enter a typical message that a user might send to the chatbot. Then, switch to the "**Message**" tab, specify the standard response that the chatbot should provide each time it receives a similar request, and click "**Submit**".
Text messages provide response clarity, allow for chatbot control, and maintain a fluid and active communication with users. However, relying solely on textual conversational paths is insufficient for transmitting non-textual data and can sometimes lead to rigid and less than optimal pathways for effectively guiding users.
For this reason, Hexabot offers a variety of interaction possibilities and provides several other blocks to diversify conversational paths.
***
<figure><img src="../../../.gitbook/assets/image (1) (1).png" alt=""><figcaption></figcaption></figure>
**1. Add the Simple Text Block:**