diff --git a/backend/open_webui/apps/retrieval/main.py b/backend/open_webui/apps/retrieval/main.py
index d54cc8f4a..04eece38c 100644
--- a/backend/open_webui/apps/retrieval/main.py
+++ b/backend/open_webui/apps/retrieval/main.py
@@ -16,8 +16,8 @@ from fastapi.middleware.cors import CORSMiddleware
 from pydantic import BaseModel
 
 
+from open_webui.storage.provider import Storage
 from open_webui.apps.webui.models.knowledge import Knowledges
-
 from open_webui.apps.retrieval.vector.connector import VECTOR_DB_CLIENT
 
 # Document loaders
@@ -824,15 +824,14 @@ def process_file(
         else:
             # Process the file and save the content
             # Usage: /files/
-
             file_path = file.path
             if file_path:
+                file_path = Storage.get_file(file_path)
                 loader = Loader(
                     engine=app.state.config.CONTENT_EXTRACTION_ENGINE,
                     TIKA_SERVER_URL=app.state.config.TIKA_SERVER_URL,
                     PDF_EXTRACT_IMAGES=app.state.config.PDF_EXTRACT_IMAGES,
                 )
-
                 docs = loader.load(
                     file.filename, file.meta.get("content_type"), file_path
                 )
@@ -848,7 +847,6 @@ def process_file(
                         },
                     )
                 ]
-
             text_content = " ".join([doc.page_content for doc in docs])
 
         log.debug(f"text_content: {text_content}")
diff --git a/backend/open_webui/apps/webui/routers/files.py b/backend/open_webui/apps/webui/routers/files.py
index d3a117a9c..0a3f22df8 100644
--- a/backend/open_webui/apps/webui/routers/files.py
+++ b/backend/open_webui/apps/webui/routers/files.py
@@ -51,7 +51,7 @@ def upload_file(file: UploadFile = File(...), user=Depends(get_verified_user)):
         filename = f"{id}_{filename}"
         contents, file_path = Storage.upload_file(file.file, filename)
 
-        file = Files.insert_new_file(
+        file_item = Files.insert_new_file(
             user.id,
             FileForm(
                 **{
@@ -72,10 +72,10 @@ def upload_file(file: UploadFile = File(...), user=Depends(get_verified_user)):
             file = Files.get_file_by_id(id=id)
         except Exception as e:
             log.exception(e)
-            log.error(f"Error processing file: {file.id}")
+            log.error(f"Error processing file: {file_item.id}")
 
-        if file:
-            return file
+        if file_item:
+            return file_item
         else:
             raise HTTPException(
                 status_code=status.HTTP_400_BAD_REQUEST,