diff --git a/README.md b/README.md
index f44af48..48681c0 100644
--- a/README.md
+++ b/README.md
@@ -1,4 +1,5 @@
 # Hexabot
+
 ![App Screenshot](https://www.hexabot.ai/assets/images/screencast.gif)
 
 ## Description
@@ -20,6 +21,7 @@
 - **Inbox & Handover:** Provides a real-time chat window where conversations can be monitored and handed over to human agents when necessary.
 
 ## Directory Structure
+
 - **frontend:** The admin panel built with React/Next.js for managing chatbot configurations and flows.
 - **api:** The backend API built with NestJS and connected to MongoDB for data storage and management.
 - **widget:** A React-based live chat widget that can be embedded into any website to provide real-time interaction.
@@ -27,6 +29,7 @@
 - **docker:** A set of Docker Compose files for deploying the entire solution, making it easy to run Hexabot in any environment.
 
 ## Prerequisites
+
 To ensure Hexabot runs smoothly, you'll need the following:
 
 - **Docker:** We recommend using Docker to start the app since multiple services are required (MongoDB, Redis, Prometheus, etc.). All the necessary Docker Compose files are located in the docker folder.
@@ -35,28 +38,37 @@ To ensure Hexabot runs smoothly, you'll need the following:
 ## Installation
 
 1. **Clone the Repository:**
+
 ```bash
 $ git clone https://github.com/hexastack/hexabot.git
 ```
+
 2. **Environment Setup:** To configure the environment variables, use the Makefile at the root folder for initialization:
+
 ```bash
 $ make init
 ```
+
 This will copy the `.env.example` file to `.env` in the `./docker` directory if the file does not already exist.
 
 3. **Running the Application:** Once your environment is set up, you can start the app. Use either of the following commands:
+
 ```bash
 $ make start
 ```
+
 or for development mode:
+
 ```bash
 $ make dev
 ```
+
 **Note:** The first time you run the app, Docker will take some time to download all the required images.
 
 ## Usage
 
-UI Admin Panel is accessible via http://localhost:8080, the default credentials are : 
+UI Admin Panel is accessible via http://localhost:8080, the default credentials are :
+
 - **Username:** admin@admin.admin
 - **Password:** adminadmin
 
@@ -65,18 +77,20 @@ Live Chat Widget is accessible via http://localhost:5173
 ## Commands
 
 - `make init` : Copies the .env.example file to .env in the ./docker directory if .env does not exist. This is usually used for initial setup.
-- `make dev` : Starts all configured Docker services in development mode. It first checks the .env file for completeness against .env.example.
-- `make start` : Similar to dev, but explicitly builds the Docker images before starting the services. This target also checks the .env file for required variables.
+- `make dev` : Starts all configured Docker services in development mode. It first checks the .env file for completeness against .env.example and builds the docker images locally.
+- `make start` : Starts all configured Docker services by loading all images from Docker Hub. This target also checks the .env file for required variables.
 - `make stop` : Stops all running Docker services defined in the compose files.
 - `make destroy` : Stops all services and removes all volumes associated with the Docker compose setup, ensuring a clean state.
 - `make check-env` : Checks if the ./docker/.env file exists and contains all the necessary environment variables as defined in ./docker/.env.example. If the file does not exist, it is created from the example. It also lists missing variables if any.
 
-Example on how to start the stack by adding the Nginx service : 
+Example on how to start the stack by adding the Nginx service :
+
 ```sh
 make start NGINX=1
 ```
 
 ## Documentation
+
 For detailed information on how to get started, as well as in-depth user and developer guides, please refer to our full documentation available in the docs folder or visit the [Documentation](https://docs.hexabot.ai).
 
 You can also find specific documentation for different components of the project in the following locations:
@@ -86,16 +100,17 @@ You can also find specific documentation for different components of the project
 - [Live Chat Widget Documentation](widget/README.md)
 - [NLU Engine Documentation](nlu/README.md)
 
-## Contributing 
+## Contributing
+
 We welcome contributions from the community! Whether you want to report a bug, suggest new features, or submit a pull request, your input is valuable to us.
 
 Please refer to our contribution policy first : [How to contribute to Hexabot](./CONTRIBUTING.md)
 [![Contributor Covenant](https://img.shields.io/badge/Contributor%20Covenant-2.1-4baaaa.svg)](./CODE_OF_CONDUCT.md)
 
-
 Feel free to join us on [Discord](https://discord.gg/rNb9t2MFkG)
 
 ## License
+
 This software is licensed under the GNU Affero General Public License v3.0 (AGPLv3) with the following additional terms:
 
 1. The name "Hexabot" is a trademark of Hexastack. You may not use this name in derivative works without express written permission.