diff --git a/docs/.gitbook/assets/image (1) (1) (1) (1).png b/docs/.gitbook/assets/image (1) (1) (1) (1).png new file mode 100644 index 00000000..040695c1 Binary files /dev/null and b/docs/.gitbook/assets/image (1) (1) (1) (1).png differ diff --git a/docs/.gitbook/assets/image (1) (1) (1).png b/docs/.gitbook/assets/image (1) (1) (1).png index 040695c1..8f7a543e 100644 Binary files a/docs/.gitbook/assets/image (1) (1) (1).png and b/docs/.gitbook/assets/image (1) (1) (1).png differ diff --git a/docs/.gitbook/assets/image (1) (1).png b/docs/.gitbook/assets/image (1) (1).png index 8f7a543e..c08d9f08 100644 Binary files a/docs/.gitbook/assets/image (1) (1).png and b/docs/.gitbook/assets/image (1) (1).png differ diff --git a/docs/.gitbook/assets/image (1).png b/docs/.gitbook/assets/image (1).png index c08d9f08..866bfe99 100644 Binary files a/docs/.gitbook/assets/image (1).png and b/docs/.gitbook/assets/image (1).png differ diff --git a/docs/.gitbook/assets/image (2) (1).png b/docs/.gitbook/assets/image (2) (1).png new file mode 100644 index 00000000..115fa666 Binary files /dev/null and b/docs/.gitbook/assets/image (2) (1).png differ diff --git a/docs/.gitbook/assets/image (2).png b/docs/.gitbook/assets/image (2).png index 115fa666..42c86039 100644 Binary files a/docs/.gitbook/assets/image (2).png and b/docs/.gitbook/assets/image (2).png differ diff --git a/docs/.gitbook/assets/image.png b/docs/.gitbook/assets/image.png index 42c86039..ac4c5216 100644 Binary files a/docs/.gitbook/assets/image.png and b/docs/.gitbook/assets/image.png differ diff --git a/docs/SUMMARY.md b/docs/SUMMARY.md index eafdd932..27cc7795 100644 --- a/docs/SUMMARY.md +++ b/docs/SUMMARY.md @@ -41,7 +41,7 @@ * [Context Variables](user-guide/context-variables.md) * [Chat Inbox](user-guide/chat-inbox.md) * [Subscribers](user-guide/subscribers.md) -* [Manage Categories](user-guide/manage-categories.md) +* [Categories](user-guide/categories.md) * [Analytics Dashboard](user-guide/analytics-dashboard.md) ## Developer Guide diff --git a/docs/user-guide/manage-categories.md b/docs/user-guide/categories.md similarity index 87% rename from docs/user-guide/manage-categories.md rename to docs/user-guide/categories.md index 0b364fab..349b4be1 100644 --- a/docs/user-guide/manage-categories.md +++ b/docs/user-guide/categories.md @@ -1,7 +1,9 @@ -# Manage Categories +# Categories Hexabot's Categories feature allows you to organize your chatbot's conversation flows into different sections, creating dedicated tabs within the Visual Editor. This makes it easier to manage complex chatbots with multiple topics or functionalities. +
+ **1. Access Category Management:** * Find the "Categories" section within dashboard. @@ -28,3 +30,5 @@ Hexabot will prevent you from deleting a category if there are still blocks asso **Using Categories in the Visual Editor:** When you open the Visual Editor, you'll see a tab for each category you've created. Select the category tab where you want to design your conversation flow. You can easily switch between the category tabs to organize your conversation flows. + +

Browse Categories in the Visual Editor

diff --git a/docs/user-guide/context-variables.md b/docs/user-guide/context-variables.md index f8a93a9f..0199c8a6 100644 --- a/docs/user-guide/context-variables.md +++ b/docs/user-guide/context-variables.md @@ -1,6 +1,6 @@ # Context Variables -
+
Context variables are powerful tools in Hexabot that allow you to store and manage information gathered during a conversation with a user. This information can then be used to personalize the chatbot's responses, make decisions within the conversation flow, or trigger specific actions. diff --git a/docs/user-guide/manage-settings/web-channel.md b/docs/user-guide/manage-settings/web-channel.md index 88e69df6..2c8f7f6d 100644 --- a/docs/user-guide/manage-settings/web-channel.md +++ b/docs/user-guide/manage-settings/web-channel.md @@ -1,6 +1,6 @@ # Web Channel -
+
The Web Channel settings in Hexabot allow you to configure how your chatbot integrates into your website. You can control the appearance of the chatbot widget, manage the chatbot's initial greeting message, and more. diff --git a/docs/user-guide/subscribers.md b/docs/user-guide/subscribers.md index 5eaa3409..da230ac3 100644 --- a/docs/user-guide/subscribers.md +++ b/docs/user-guide/subscribers.md @@ -1,4 +1,4 @@ -# Manage Subscribers +# Subscribers In Hexabot, we define a subscriber as then end-user who will ultimately interact with the chatbot. The Subscriber Management features allow you to effectively track, organize, and interact with the users who engage with your chatbot. This guide will walk you through the process of managing your subscriber base, segmenting them using labels, and leveraging subscriber data for improved communication and targeted interactions. @@ -40,7 +40,7 @@ Click on the "MANAGE LABELS" button next to the subscriber to manage their label * **Promotional Messages:** Send targeted promotional messages based on subscriber labels. * **Personalized Responses:** Use labels to provide more personalized responses to users based on their interests or behaviors. -

Target subscribers with a given label

+

Target subscribers with a given label

**Best Practices for Subscriber Management:** diff --git a/docs/user-guide/visual-editor/regular-blocks/README.md b/docs/user-guide/visual-editor/regular-blocks/README.md index 6a211e2b..6543615e 100644 --- a/docs/user-guide/visual-editor/regular-blocks/README.md +++ b/docs/user-guide/visual-editor/regular-blocks/README.md @@ -4,7 +4,7 @@ Regular blocks are the most common building blocks that a user might need when c {% tabs %} {% tab title="Simple Text" %} -
+
Chatbots receive and react to a significant volume of textual data. Text messages are the primary form of communication between a chatbot and its users. For this purpose, Hexabot provides the **Simple Text block**, prominently featured in the block palette, to facilitate the addition and configuration of straightforward textual conversational paths. @@ -24,7 +24,7 @@ For this reason, Hexabot offers a variety of interaction possibilities and provi {% endtab %} {% tab title="Quick Replies" %} -
+
The Quick Replies block in Hexabot allows you to present users with a predefined set of responses in the form of clickable buttons, eliminating the need for them to manually type their answers. Quick Reply blocks can be configured with conditional triggers, ensuring they are displayed only when certain conditions within the conversation are met. This adds more dynamic control over how Quick Replies are used in your chatbot. @@ -36,7 +36,7 @@ The Quick Replies block in Hexabot allows you to present users with a predefined * **Gathering Basic Information:** Use Quick Replies to collect simple user information like language preferences, contact methods, or preferences. * **Guiding the Conversation:** Subtly steer the direction of the dialog by suggesting actions or providing prompts as Quick Reply options. -
Using Quick Replies Block Guideimage (2).pngusing-quick-replies-block.md
+
Using Quick Replies Block Guideimage (2) (1).pngusing-quick-replies-block.md
{% endtab %} {% tab title="Buttons" %} diff --git a/docs/user-guide/visual-editor/regular-blocks/using-quick-replies-block.md b/docs/user-guide/visual-editor/regular-blocks/using-quick-replies-block.md index 523fce53..6bc4e4c2 100644 --- a/docs/user-guide/visual-editor/regular-blocks/using-quick-replies-block.md +++ b/docs/user-guide/visual-editor/regular-blocks/using-quick-replies-block.md @@ -1,6 +1,6 @@ # Using Quick Replies Block -
+
The Quick Replies block enhances chatbot interactions by offering users a quick and pratical way to the user to provide a standard input. Instead of typing a response, users can select from a predefined set of buttons, each representing a specific option or action. diff --git a/docs/user-guide/visual-editor/regular-blocks/using-simple-text-block.md b/docs/user-guide/visual-editor/regular-blocks/using-simple-text-block.md index daecde9a..ec9c9019 100644 --- a/docs/user-guide/visual-editor/regular-blocks/using-simple-text-block.md +++ b/docs/user-guide/visual-editor/regular-blocks/using-simple-text-block.md @@ -1,6 +1,6 @@ # Using Simple Text Block -
+