diff --git a/api/src/attachment/services/attachment.service.ts b/api/src/attachment/services/attachment.service.ts
index d0eb04d3..665e0d2b 100644
--- a/api/src/attachment/services/attachment.service.ts
+++ b/api/src/attachment/services/attachment.service.ts
@@ -286,7 +286,7 @@ export class AttachmentService extends BaseService<Attachment> {
    *
    * @param attachment - The attachment to download.
    * @param rootDir - Root folder path where the attachment should be located.
-   * @returns A promise that resolves to a Buffer representing the downloaded attachment.
+   * @returns A promise that resolves to a Buffer representing the attachment file.
    */
   async readAsBuffer(
     attachment: Attachment,
@@ -304,4 +304,28 @@ export class AttachmentService extends BaseService<Attachment> {
       return await fs.promises.readFile(path); // Reads the file content as a Buffer
     }
   }
+
+  /**
+   * Returns an attachment identified by the provided parameters as a Stream.
+   *
+   * @param attachment - The attachment to download.
+   * @param rootDir - Root folder path where the attachment should be located.
+   * @returns A promise that resolves to a Stream representing the attachment file.
+   */
+  async readAsStream(
+    attachment: Attachment,
+    rootDir = config.parameters.uploadDir,
+  ): Promise<Stream | undefined> {
+    if (this.getStoragePlugin()) {
+      return await this.getStoragePlugin()?.readAsStream?.(attachment);
+    } else {
+      const path = resolve(join(rootDir, attachment.location));
+
+      if (!fileExists(path)) {
+        throw new NotFoundException('No file was found');
+      }
+
+      return fs.createReadStream(path); // Reads the file content as a Buffer
+    }
+  }
 }
diff --git a/api/src/channel/lib/EventWrapper.ts b/api/src/channel/lib/EventWrapper.ts
index 1351a384..c8a9e47a 100644
--- a/api/src/channel/lib/EventWrapper.ts
+++ b/api/src/channel/lib/EventWrapper.ts
@@ -190,7 +190,7 @@ export default abstract class EventWrapper<
   }
 
   /**
-   * Pre-Process messageevent
+   * Pre-Process the message event
    *
    * Child class can perform operations such as storing files as attachments.
    */
diff --git a/api/src/chat/services/chat.service.ts b/api/src/chat/services/chat.service.ts
index acd34223..a8012550 100644
--- a/api/src/chat/services/chat.service.ts
+++ b/api/src/chat/services/chat.service.ts
@@ -231,7 +231,7 @@ export class ChatService {
    */
   @OnEvent('hook:chatbot:message')
   async handleNewMessage(event: EventWrapper<any, any>) {
-    this.logger.debug('New message received', event);
+    this.logger.debug('New message received', event._adapter.raw);
 
     const foreignId = event.getSenderForeignId();
     const handler = event.getHandler();
diff --git a/api/src/plugins/base-storage-plugin.ts b/api/src/plugins/base-storage-plugin.ts
index 0583069e..8a0ac262 100644
--- a/api/src/plugins/base-storage-plugin.ts
+++ b/api/src/plugins/base-storage-plugin.ts
@@ -47,6 +47,8 @@ export abstract class BaseStoragePlugin extends BasePlugin {
 
   readAsBuffer?(attachment: Attachment): Promise<Buffer>;
 
+  readAsStream?(attachment: Attachment): Promise<Stream>;
+
   store?(
     file: Buffer | Stream | Readable | Express.Multer.File,
     metadata: AttachmentMetadataDto,
diff --git a/frontend/src/components/inbox/components/AttachmentViewer.tsx b/frontend/src/components/inbox/components/AttachmentViewer.tsx
index 04e0a765..e8b98306 100644
--- a/frontend/src/components/inbox/components/AttachmentViewer.tsx
+++ b/frontend/src/components/inbox/components/AttachmentViewer.tsx
@@ -6,12 +6,12 @@
  * 2. All derivative works must include clear attribution to the original creator and software, Hexastack and Hexabot, in a prominent location (e.g., in the software's "About" section, documentation, and README file).
  */
 
-
 import DownloadIcon from "@mui/icons-material/Download";
 import { Button, Dialog, DialogContent } from "@mui/material";
 import { FC } from "react";
 
 import { DialogTitle } from "@/app-components/dialogs";
+import { useConfig } from "@/hooks/useConfig";
 import { useDialog } from "@/hooks/useDialog";
 import { useTranslate } from "@/hooks/useTranslate";
 import {
@@ -95,6 +95,7 @@ export const AttachmentViewer = (props: {
   message: StdIncomingAttachmentMessage | StdOutgoingAttachmentMessage;
 }) => {
   const message = props.message;
+  const { apiUrl } = useConfig();
 
   // if the attachment is an array show a 4x4 grid with a +{number of remaining attachment} and open a modal to show the list of attachments
   // Remark: Messenger doesn't send multiple attachments when user sends multiple at once, it only relays the first one to Hexabot
@@ -103,6 +104,10 @@ export const AttachmentViewer = (props: {
     return <>Not yet Implemented</>;
   }
   const AttachmentViewerForType = componentMap[message.attachment.type];
+  const url =
+    "id" in message.attachment?.payload && message.attachment?.payload.id
+      ? `${apiUrl}attachment/download/${message.attachment?.payload.id}`
+      : message.attachment?.payload?.url;
 
-  return <AttachmentViewerForType url={message.attachment?.payload?.url} />;
+  return <AttachmentViewerForType url={url} />;
 };