diff --git a/api/src/extensions/channels/web/settings.ts b/api/src/extensions/channels/web/settings.ts
index 987b4d66..07635759 100644
--- a/api/src/extensions/channels/web/settings.ts
+++ b/api/src/extensions/channels/web/settings.ts
@@ -41,7 +41,7 @@ export default [
   {
     group: WEB_CHANNEL_NAMESPACE,
     label: 'greeting_message',
-    value: '',
+    value: 'Welcome! Ready to start a conversation with our chatbot?',
     type: SettingType.textarea,
     translatable: true,
   },