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https://github.com/hexastack/hexabot
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38 lines
2.1 KiB
Markdown
38 lines
2.1 KiB
Markdown
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---
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icon: bars-sort
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---
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# Manage Persistent Menu
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The Persistent Menu allows you to provide users with a consistent and accessible menu of options directly within their chat interface. It's like a built-in navigation system for your chatbot, ensuring that users always have quick access to key features and information, regardless of where they are in the conversation flow.
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## **Step-by-Step Guide to Creating and Managing Persistent Menus:**
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1. **Access the Persistent Menu Settings:**
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* Log in to your Hexabot account.
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* Find the "Persistent Menu" section. This is located in under the Manage Content Menu.
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2. **Design Your Menu Structure:**
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* **Main Menu Items:** Decide on the key options you want to present to users (e.g., "Get Started," "Products," "Support," "About Us").
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* **Submenus (Optional):** Consider adding submenus under your main menu items for a more hierarchical navigation.
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3. **Add Menu Items:**
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* Use the Hexabot interface to add each menu item. You'll typically be able to:
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* **Enter the Title:** The text displayed for the menu item (e.g., "View Products").
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* **Choose the Action Type:**
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* **Postback:** Sends a payload back to the chatbot, allowing you to trigger a specific conversation flow or action.
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* **Web URL:** Opens an external website in a new browser tab.
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* **Nested**
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* **Set the Payload or URL (Based on Action Type):**
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* **For Postbacks:** Enter a unique payload for each menu item, which you can use to trigger specific responses or actions in your chatbot's conversation flows.
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* **For Web URLs:** Enter the complete web address.
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4. **Save and Publish Your Menu:**
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* Click the "Submit" button to make your Persistent Menu active for users interacting with your chatbot.
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{% hint style="info" %}
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**Additional Tips:**
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* **Keep it Concise:** Limit your menu to the most important options to avoid overwhelming users.
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* **Use Clear Labels:** Menu item labels should be descriptive and easy to understand.
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* **Test Thoroughly:** Test your Persistent Menu on different devices and screen sizes to ensure it's working as expected and displays correctly.
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{% endhint %}
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