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@ -7,7 +7,7 @@ title: "📋 FAQ"
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### Table of Contents
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### Table of Contents
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- [Q: Why am I asked to sign up? Where are my data being sent to?](#q-why-am-i-asked-to-sign-up-where-are-my-data-being-sent-to)
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- [Q: Why am I asked to sign up? Where are my data being sent to?](#q-why-am-i-asked-to-sign-up-where-are-my-data-being-sent-to)
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- [Q: Why can't my Docker container connect to services on the host using `localhost`?](#q-why-cant-my-docker-container-connect-to-services-on-the-host-using-localhost)
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- [Q: Why can't my Docker container connect to services on the host using `localhost`?](#q-why-cant-my-docker-container-connect-to-services-on-the-host-using-localhost)
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- [Q: How do I make my host's services accessible to Docker containers?](#q-how-do-i-make-my-hosts-services-accessible-to-docker-containers)
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- [Q: How do I make my host's services accessible to Docker containers?](#q-how-do-i-make-my-hosts-services-accessible-to-docker-containers)
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- [Q: Why isn't my Open WebUI updating? I've re-pulled/restarted the container, and nothing changed.](#q-why-isnt-my-open-webui-updating-ive-re-pulledrestarted-the-container-and-nothing-changed)
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- [Q: Why isn't my Open WebUI updating? I've re-pulled/restarted the container, and nothing changed.](#q-why-isnt-my-open-webui-updating-ive-re-pulledrestarted-the-container-and-nothing-changed)
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@ -87,7 +87,7 @@ Everything you need to run Open WebUI, including your data, remains within your
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#### **Q: I tried to login and couldn't, made a new account and now I'm being told my account needs to be activated by an admin.**
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#### **Q: I tried to login and couldn't, made a new account and now I'm being told my account needs to be activated by an admin.**
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**A:** This situation occurs when you forget the password for the initial admin account created during the first setup. The first account is automatically designated as the admin account. Creating a new account without access to the admin account will result in the need for admin activation. Avoiding the loss of the initial admin account credentials is crucial for seamless access and management of Open WebUI. See the [Resetting the Admin Password](getting-started/troubleshooting#reset-admin-password) guide for instructions on recovering the admin account.
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**A:** This situation occurs when you forget the password for the initial admin account created during the first setup. The first account is automatically designated as the admin account. Creating a new account without access to the admin account will result in the need for admin activation. Avoiding the loss of the initial admin account credentials is crucial for seamless access and management of Open WebUI. See the [Resetting the Admin Password](troubleshooting#reset-admin-password) guide for instructions on recovering the admin account.
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#### **Q: Why does the WebUI project can't be started with ssl error?**
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#### **Q: Why does the WebUI project can't be started with ssl error?**
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@ -100,18 +100,8 @@ Please note that the following instructions assume that the latest version of Ol
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- After installation, you can access Open WebUI at [http://localhost:3000](http://localhost:3000). Enjoy! 😄
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- After installation, you can access Open WebUI at [http://localhost:3000](http://localhost:3000). Enjoy! 😄
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#### Open WebUI: Server Connection Error
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If you're experiencing connection issues, it’s often due to the WebUI docker container not being able to reach the Ollama server at 127.0.0.1:11434 (host.docker.internal:11434) inside the container . Use the `--network=host` flag in your docker command to resolve this. Note that the port changes from 3000 to 8080, resulting in the link: `http://localhost:8080`.
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**Example Docker Command**:
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```bash
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docker run -d --network=host -v open-webui:/app/backend/data -e OLLAMA_BASE_URL=http://127.0.0.1:11434 --name open-webui --restart always ghcr.io/open-webui/open-webui:main
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```
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## Troubleshooting
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## Troubleshooting
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If you're facing various issues like "Open WebUI: Server Connection Error", see [TROUBLESHOOTING](/getting-started/troubleshooting) for information on how to troubleshoot and/or join our [Open WebUI Discord community](https://discord.gg/5rJgQTnV4s).
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If you're facing various issues like "Open WebUI: Server Connection Error", see [TROUBLESHOOTING](troubleshooting) for information on how to troubleshoot and/or join our [Open WebUI Discord community](https://discord.gg/5rJgQTnV4s).
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Continue with the full [getting started guide](/getting-started).
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Continue with the full [getting started guide](/getting-started).
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