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Timothy J. Baek 2024-03-10 19:43:05 -07:00
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docs/getting-started/troubleshooting.md
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The Open WebUI system is designed to streamline interactions between the client (your browser) and the Ollama API. At the heart of this design is a backend reverse proxy, enhancing security and resolving CORS issues.
- **How it Works**: The Open WebUI is designed to interact with the Ollama API through a specific route. When a request is made from the WebUI to Ollama, it is not directly sent to the Ollama API. Initially, the request is sent to the Open WebUI backend via `/ollama/api` route. From there, the backend is responsible for forwarding the request to the Ollama API. This forwarding is accomplished by using the route specified in the `OLLAMA_API_BASE_URL` environment variable. Therefore, a request made to `/ollama/api` in the WebUI is effectively the same as making a request to `OLLAMA_API_BASE_URL` in the backend. For instance, a request to `/ollama/api/tags` in the WebUI is equivalent to `OLLAMA_API_BASE_URL/tags` in the backend.
- **How it Works**: The Open WebUI is designed to interact with the Ollama API through a specific route. When a request is made from the WebUI to Ollama, it is not directly sent to the Ollama API. Initially, the request is sent to the Open WebUI backend via `/ollama` route. From there, the backend is responsible for forwarding the request to the Ollama API. This forwarding is accomplished by using the route specified in the `OLLAMA_BASE_URL` environment variable. Therefore, a request made to `/ollama` in the WebUI is effectively the same as making a request to `OLLAMA_BASE_URL` in the backend. For instance, a request to `/ollama/api/tags` in the WebUI is equivalent to `OLLAMA_BASE_URL/api/tags` in the backend.
- **Security Benefits**: This design prevents direct exposure of the Ollama API to the frontend, safeguarding against potential CORS (Cross-Origin Resource Sharing) issues and unauthorized access. Requiring authentication to access the Ollama API further enhances this security layer.
@ -15,7 +15,7 @@ If you're experiencing connection issues, it’s often due to the WebUI docker c
**Example Docker Command**:
```bash
docker run -d --network=host -v open-webui:/app/backend/data -e OLLAMA_API_BASE_URL=http://127.0.0.1:11434/api --name open-webui --restart always ghcr.io/open-webui/open-webui:main
docker run -d --network=host -v open-webui:/app/backend/data -e OLLAMA_BASE_URL=http://127.0.0.1:11434 --name open-webui --restart always ghcr.io/open-webui/open-webui:main
```
### General Connection Errors
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**Troubleshooting Steps**:
1. **Verify Ollama URL Format**:
- When running the Web UI container, ensure the `OLLAMA_API_BASE_URL` is correctly set, including the `/api` suffix. (e.g., `http://192.168.1.1:11434/api` for different host setups).
- When running the Web UI container, ensure the `OLLAMA_BASE_URL` is correctly set. (e.g., `http://192.168.1.1:11434` for different host setups).
- In the Open WebUI, navigate to "Settings" > "General".
- Confirm that the Ollama Server URL is correctly set to `[OLLAMA URL]/api` (e.g., `http://localhost:11434/api`), including the `/api` suffix.
- Confirm that the Ollama Server URL is correctly set to `[OLLAMA URL]` (e.g., `http://localhost:11434`).
By following these enhanced troubleshooting steps, connection issues should be effectively resolved. For further assistance or queries, feel free to reach out to us on our community Discord.

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docs/intro.md
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- **If Ollama is on a Different Server**, use this command:
- To connect to Ollama on another server, change the `OLLAMA_API_BASE_URL` to the server's URL:
- To connect to Ollama on another server, change the `OLLAMA_BASE_URL` to the server's URL:
```bash
docker run -d -p 3000:8080 -e OLLAMA_API_BASE_URL=https://example.com/api -v open-webui:/app/backend/data --name open-webui --restart always ghcr.io/open-webui/open-webui:main
docker run -d -p 3000:8080 -e OLLAMA_BASE_URL=https://example.com -v open-webui:/app/backend/data --name open-webui --restart always ghcr.io/open-webui/open-webui:main
```
- After installation, you can access Open WebUI at [http://localhost:3000](http://localhost:3000). Enjoy! 😄
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**Example Docker Command**:
```bash
docker run -d --network=host -v open-webui:/app/backend/data -e OLLAMA_API_BASE_URL=http://127.0.0.1:11434/api --name open-webui --restart always ghcr.io/open-webui/open-webui:main
docker run -d --network=host -v open-webui:/app/backend/data -e OLLAMA_BASE_URL=http://127.0.0.1:11434 --name open-webui --restart always ghcr.io/open-webui/open-webui:main
```
## Troubleshooting